Image of a woman doing a google search on her laptop. The image represents how Soulheart used Google Grant Ads to reach people in crisis with the right message at the right time.
Image of a woman doing a google search on her laptop. The image represents how Soulheart used Google Grant Ads to reach people in crisis with the right message at the right time.
Image of a woman doing a google search on her laptop. The image represents how Soulheart used Google Grant Ads to reach people in crisis with the right message at the right time.

Jan 1, 1970

Meeting People in Crisis With the Right Message at the Right Time

In moments of crisis, words matter most. Explore how nonprofits can craft messages that meet people where they are and offer timely hope and solutions.

Author Tim Jennings

Tim Jennings

VP of People & Technology

Jan 1, 1970

Meeting People in Crisis With the Right Message at the Right Time

In moments of crisis, words matter most. Explore how nonprofits can craft messages that meet people where they are and offer timely hope and solutions.

Author Tim Jennings

Tim Jennings

VP of People & Technology

Meeting People in Crisis With Google Grant Ads

When disaster strikes, people search for answers. And not just any answers—they search for immediate, trustworthy help.

In those critical moments, showing up in a Google search isn’t just good marketing—it’s ministry. It’s digital compassion. And when Soulheart partnered with Hope Force International, that’s exactly what we aimed to deliver.

This article builds on our core guide to Google Ad Grants by zooming in on a core principle: meeting people when they need it most, with a message that brings hope.

👉 Book a Free Strategy Call

Image of a Google Nonprofit Ads CTA. It is used in the article about how Soulheart helped Hope Force International set up a google nonprofit ads

Understanding Crisis-Driven Search Intent

Someone searching “how to prepare for a tornado” isn’t casually browsing. They’re urgently seeking help. These aren’t marketing moments. They’re mission moments.

Soulheart built Hope Force’s campaigns to intersect with that urgency. We didn’t guess what people needed—we studied what they were actively searching during natural disasters, weather warnings, and local emergencies.

Top real-time queries we targeted:

  • "flood evacuation checklist"

  • "emergency water storage tips"

  • "how to prepare for a hurricane"

These weren’t just clicks. They were cries for help.

Ads That Lead to Action (and Resources)

Each ad we created was connected to a practical resource that directly supported the searcher’s intent. No fluff. No bait-and-switch.

We matched:

Search Intent

Ad Copy Focus

Resource Offered

Tornado preparation

Urgency, family safety

Blog article + preparedness download

Flood evacuation

Step-by-step guidance

Blog article + preparedness download

Volunteer for disaster relief

Quick onboarding and purpose

Reservist training opportunity

Visitors landed on blog posts, downloadable guides, and application pages—each written with empathy and designed to convert.

Behind Every Click: A Real Human Story

We often talk in metrics—CTR, spend, impressions—but behind every number is a person who needed something real.

Hope Force received dozens of new subscribers every month through this approach. Some became trained reservists. Others downloaded resources they shared with neighbors. A few even wrote in, thanking the organization for showing up when no one else did.

Here’s what this looked like in action:

  • A Georgia family found a flood preparation guide right before a heavy storm season

  • A youth pastor downloaded the water usage chart to equip his church volunteers

  • A retired nurse signed up to become a reservist after clicking on a "volunteer during disaster" ad

It’s not just strategy—it’s service.

Faith-Led Digital Outreach Works

Jesus didn’t wait for people to find Him in the temple—He met them on the road, in their need, in their moment. That same principle applies here.

Hope Force didn’t just want clicks. They wanted connection. That’s what Soulheart delivered through intentional digital outreach campaigns that prioritized urgency, clarity, and compassion.

And the results?

  • High CTRs

  • Lower bounce rates

  • Real human engagement

When you lead with empathy and clarity, people respond.

Want to Reach People in Crisis With Real Help?

👉 Download the Hope Force Case Study
👉 Book a Free Strategy Call

Let’s align your digital presence with your deepest purpose—and meet people with hope in the middle of the storm.

Book A Free Strategy Call Now

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Book a call

Let’s talk.

You don’t always need a brand new strategy—just the right one, refined to perfection.

Quick response.

We’ll schedule a 30-minute call with one of our strategists.

Clear next steps.

Together we’ll audit your growth channels and map out the best path forward.

Book a call

Let’s talk.

You don’t always need a brand new strategy—just the right one, refined to perfection.

Quick response.

We’ll schedule a 30-minute call with one of our strategists.

Clear next steps.

Together we’ll audit your growth channels and map out the best path forward.

Book a call

Let’s talk.

You don’t always need a brand new strategy—just the right one, refined to perfection.

Quick response.

We’ll schedule a 30-minute call with one of our strategists.

Clear next steps.

Together we’ll audit your growth channels and map out the best path forward.